General Questions
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Do you provide Christian Counseling?
Yes, Christian counseling can be requested.
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If i live in New Jersey but work in New York, can i see you as my therapist?
No, you have to seek a therapist in the state that you live in. A therapist’s license is limited to their state
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How long are the sessions?
Most sessions are 45-50 minutes. Couples’ sessions are sometimes extended to 1.5 hours when necessary based on what the couple needs.
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What should I expect for my first appointment?
Typically, your first appointment is a consultation session that will give me the opportunity to become familiar with you and the nature of the issue that brings you to therapy. During this visit, I will also answer and clarify any questions you might have about the therapy process and the logistics involved. I want you to go on this journey with an informed decision and a feeling of comfort.
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What is the difference between a Christian counseling session and a non-faith-based session?
A non-faith-based session focuses solely on psychological principles, techniques, and interventions. In contrast, a Christian counseling session integrates scripture and prayer with those same psychological principles and interventions as well.
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Do you provide therapy virtually?
Yes, I do provide online therapy, also known as e-therapy, e-counseling, teletherapy, or cyber-counseling. Keep in mind that based on the client’s circumstances, the therapist will determine if online service is best suitable for your wellness needs.
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What if I feel uncomfortable sharing private information?
It is common for people to feel uncomfortable when they enter therapy and it’s okay if you feel this way. I offer a safe and accepting therapeutic environment. There is no expectation for you to share your most intimate information with me during our first session. While this will be helpful in later sessions, it’s okay to go at your own pace in the beginning.
Insurance Questions
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What is my deductible?
If you are on a health plan with other family members, you may want to ask if there is a separate individual and family deductible. This means that if a family member meets the family deductible, then the insurance company would cover your sessions according to the information on your card right away even if you have not had any other medical expenses before starting therapy.
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Why is it that NYC Healing Center does not take health insurance?
Insurance companies often like to dictate the type of treatment you can receive or the number of sessions you can have per year. I know humans don’t work like that, and true healing and change do not come in a pre-designed package that doesn’t take your individuality into account. I value you as an individual and want to honor the time you need to facilitate the transformation you desire to see in yourself.
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How do “Out of Network” benefits work?
Out-of-Network benefits mean that instead of paying a co-pay as you would with an in-network provider, you pay the provider (me) fee upfront at the time of service. You can then submit the “superbill” to your insurance company (typically through a member portal online). Your insurance company may reimburse you a percentage of their fee for therapy after you meet your deductible. The deductible’s dollar amount can vary widely, so I suggest that you contact your provider to acquire this information beforehand.
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Do you accept health insurance?
I am not “in-network” with any insurance companies as of yet, so I do not accept any insurance directly. If you would like to be reimbursed a portion of the session fee, I can provide you with what is commonly known as a “Superbill.” A superbill is an itemized receipt of the sessions that you can submit directly to your insurance company for “out-of-network” reimbursement. To provide you with a superbill, I am required by the insurance companies to give you a psychiatric diagnosis to prove “medical necessity.” I will, of course, discuss with you any questions or concerns you may have about this.
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If I do have out-of-network benefits, what percentage of the fee is reimbursed after I (or my family) meet the deductible? Is this percentage calculated from the therapist’s fee or a “usual and customary” rate?
A usual and customary (UCR) rate is a dollar amount that is often difficult to obtain from the insurance companies, as they typically prefer to keep this number secret. I like to educate potential clients about this so you can make an informed decision about what you can afford. The last thing we want is for you to take the brave step to begin therapy and have to stop prematurely due to incomplete information about what insurance will cover or reimburse. For example, if your insurance company says they reimburse 50% after you meet the deductible, they only reimburse 70% of the UCR amount rather than the therapist’s session fee. The amount you receive in reimbursement may be less than 70% of the therapist’s session fee.
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What questions should I ask when calling the insurance company?
Do I have out-of-network benefits for outpatient mental health services?
Are telehealth services through the Zoom platform HIPAA compliant and eligible for reimbursement (if you want to continue doing therapy via telehealth)?
Your insurance company may ask you what the “service code” is. Here are the service codes that may possibly be used:
90791: Psychiatric Diagnostic Evaluation (For the first appointment)
90837: 60-minute psychotherapy
90834: 45-minute psychotherapy
90847: Family/conjoint Psychotherapy, with patient present (for couples)
90846: Family/conjoint Psychotherapy without the patient present (for couples)
90832: 25-30-minute psychotherapy (would only be used if the session is cut short for any reason)